Our People

Laura Masica
Senior Director
Daikin Learning Institute
As a Learning and Development leader with 20+ years of business experience, Laura drives business results by creating innovative solutions in education through the integration of technology and unleashing the potential of each individual and their unique skills and capabilities.
Traye Hogge
Senior Manager, Learning Operations
Daikin Learning Institute
Traye began his career with Daikin in 2011 as a Technical Support Analyst. He has over 20 years of industry experience. 10 of which were in the field as a service technician repairing equipment. Traye joined the Daikin Learning Institute in 2017, assuming management responsibility for operations and deployment.
Kim Benson
Training / LMS Administrator
Daikin Learning Institute
Kim began her career with Daikin Learning Institute in 2013. Here she has been instrumental in applying our LMS systems, scheduling training and managing logistics. Prior to joining Daikin Applied, Kim worked in hospitality as an event manager where she gained valuable experience in customer service and planning.
Linda Custer
Training / LMS Administrator
Daikin Learning Institute
Linda began her career with Daikin Applied over 28 years ago. She has spent 20 years working with the Daikin Learning Institute. With experience in scheduling, logistics and design, Linda has successfully managed all aspects of training administration. Linda was instrumental in the application and fulfillment of achieving accreditation through the International Association of Continuing Education and Training (IACET).
Perry Thompson
Content Developer
Daikin Learning Institute
Perry has been a technical service writer at Daikin Applied for six years. He has over 20 years of experience in CAD design and custom software development for multiple industries.
Steven Selgestad
Learning Operations Manager, Senior HVAC Instructor
Daikin Learning Institute
Steve has over 40 years of experience in the industry, 25 of which has been working with Daikin Applied as a remote factory service technician, a regional trainer, and most recently the service training manager with the Daikin Learning Institute. Steve is a certified instructor for Daikin Screw, Centrifugal, and WMC and WME magnetic bearing chillers. He has worked with Daikin Applied Technical Response Center to develop software manuals for Daikin WMC product.
Tony Blake
Senior HVAC Instructor
Daikin Learning Institute
Tony has over 22 years of experience with Daikin. He joined Daikin Learning Institute transferring from the Daikin Applied Richmond Service office where he worked as a senior HVAC field service technician. He has worked as a Senior Technical Support Specialist in the Chiller Technical Response Center; has technical experience with chillers and practical experience in field service and customer relations; is bi-lingual and develops training programs and presentations in Spanish for our Latin American customers.
Tom Dickinson
Senior HVAC Instructor
Daikin Learning Institute
Tom has over 31 years of experience working within the HVACR industry in various roles such as Control Supplier, Application Engineer,Project Manager, Technical Instructor, and Manager of Technical Training.
Larry Heyer
Senior HVAC Instructor
Daikin Learning Institute
Larry started with Daikin Applied first as the Southeast Regional Service Trainer before joining Daikin Learning Institute. He has worked in service operations, supervision, nuclear power operation and formal technical training as a naval Instructor. He develops training programs and presentations.
Jeff Johnson
Senior HVAC Instructor
Daikin Learning Institute
Jeff is in his 5th year with Daikin. He came to us with over 30 years of experience in the industry. During his time here, Jeff has trained over 280 Engineers and Technicians on HVAC design theory; educated over 90 Graduate Engineer Trainees on the Design Principles of HVAC, Refrigeration, Airside Design and Chiller Plants; and has developed curriculum that makes complex theories easy to understand.
Christy Jones
Adjunct Instructor
Daikin Learning Institute
Christy has over 50 years of experience in the HVAC industry. Twenty-five of those 50 have been spent working with Daikin Applied in various capacities including as a Service Technician, Regional Trainer, and Remote Instructor.